Introduction

Enswitch can be configured to use Google Cloud to transcribe voicemails and to store recordings.

To configure Google Cloud integration

• On all Enswitch machines, do:
  • cpanm Crypt::OpenSSL::RSA JSON::WebToken URI::Encode
• Create a project in the Google Cloud console.
• Open the project settings and find "Service Accounts".
• Create a new service account and generate a new key. You should see a .json file download prompt.
• Grant the "Cloud Storage - Storage Admin" role to the service account.
• Save the .json file on the Enswitch machine, for example in /etc/enswitch.
• Set the Enswitch "Google Cloud service application json file path" configuration setting to the path of the .json file.
• In the Google storage console create two buckets, one for storing recordings, and one for temporary storage of transcriptions.
• Set the Enswitch "Google Cloud bucket" and "Google cloud temporary bucket for speech API" configuration settings.

If using Google Cloud to transcribe voicemails, also do:

• Open the Google Cloud console and search for APIs & Services.
• Open the credentials tab.
• Create a new API key.
• Set the Enswitch "Google Cloud speech recognition authentication key" configuration setting.
• Set each Enswitch mailbox to use transcription as desired.

If using Google Cloud to store recordings, also do:

• Set the Enswitch "Recordings storage location" configuration setting to "Google ".
• Move the recordings to Google Cloud. Run this command on one machine only:
  • enswitch move_recordings_storage local google_cs
• Run "enswitch restart" on all machines to make the changes take effect.
• Set each Enswitch record group to use transcription as desired.