This is a list of new features in Enswitch 4.4. It is not exhaustive; some enhancements are too minor to list. A full list of features can be found on enswitch.com.
Highlights of 4.4
- Two-factor authentication for logins to the web interface.
- Telephone lines can use PJSIP, and Asterisk 20 and 22 are supported.
- Concurrent call reporting for resellers and customers.
- Enhanced queue events for external reporting systems.
Telephony
- Telephone lines can use PJSIP.
- Time groups can be toggled with a single feature code, and busy lamps show whether the time group is active.
- Queue destinations can require call confirmation, and can be added to several priorities at once.
- The call back in advance time can be set per queue.
- Queue events more closely mirror those of Asterisk, and include outbound calls, pauses, and music on hold, to better support external reporting systems such as QueueMetrics.
- Calls can be sent to a specific greeting of a mailbox.
- Voicemail messages can be copied to a mailbox in a sibling customer.
- The callerid on external calls can be chosen to match the called number's area.
- Outbound groups can require the caller to enter a PIN, for example to control access to high cost destinations.
- Feature prefixes can send calls via a specific peer.
- Remote access accounts can use a specific rate plan for outbound calls.
- Customers can allow internal calls to show callerid even when the telephone line withholds it.
- The remote party is updated when a ringing, held, or parked call is picked up.
- Recording groups can pause recording while calls are on hold.
- Spy on calls can talk to the telephone line only.
- Bulk dialers can call the destination before the agent.
- The list of special ring tones for numbers can be changed.
- Calls between customers can be excluded from concurrent call limits.
- Multiple rtpengine servers, with failure detection and load balancing.
- Telephone line registrations can be limited to specific user agents.
Web interface and administration
- Two-factor authentication using TOTP.
- Every list page has a filter box.
- Role permissions match the menus, so each menu can be allowed or denied individually.
- Bulk changes to inbound groups.
- Alerts when peers re-register.
- Email alerts for account changes can be enabled per account.
- Alerts for queue calls that exit unanswered include the internal caller name.
- Telephone lines and users locked after failed registrations or logins can be automatically unlocked after a period of time.
- User logins are recorded in the audit log.
- Call recording and voicemail can be temporarily disabled.
- Active calls can be filtered by Asterisk machine.
- The list invoices page loads faster, and can search by invoice number.
Billing and payments
- Concurrent call reporting, including the maximum concurrent calls per day for resellers and customers.
- Fees are processed in parallel, so billing runs complete much faster.
- Low balance emails can be sent to customers from the customers report.
- Number classes can be exported from rate plans.
APIs
- The active calls table can be queried with filters.
- Recordings can be requested by SIP Call-ID.
Provisioning
- Provisioning templates can be inherited by sub-customers.
- Telephone lines have reboot and update configuration buttons on their own pages.
System management
- Asterisk 20 and 22 support.
- Kamailio 5.8 and 6.0 support.
- Ubuntu 24.04, Debian 11, and Rocky Linux 9 and 10 support.
- The Enswitch source code is distributed using git.
- The versions of packages built by the installer can be overridden in a configuration file.
- Programs run from crontab can be given an IP address, and exit if it is not active on the machine, for high availability failover.
- Queries to the active table can use a separate database handler.
- Asterisk 13 is no longer supported.