JSON API » tickets » tickets/get

Gets the fields of a ticket.

Input parameters

Requires authentication and the administrator or commerce role privileges.

Name	Type	Description	Required	Default value
auth_username	String	Authentication username.	Yes
auth_password	String	Authentication password.	Yes
id	Integer	ID of ticket to get.	Yes

Responses

Code	Description
200	Success.
401	The authentication details provided are invalid.
402	Your role does not allow this.
403	Your rate plan does not allow this.
404	The ticket does not exist, or you do not have permission to view it.

Data returned

Fields of ticket.

Example: With required parameters

http://enswitch.example.com/api/json/tickets/get/?auth_username=user;auth_password=password;id=123

{ "responses":[ { "code":"200", "key":"", "message":"OK" } ], "data":{ "id":123, "customer":234, ... } }

Change history

Version	Changes
4.2	New return parameters: files_count and files array.
3.15	Function added.