JSON API » tickets » tickets/create

Creates a new ticket.

Input parameters

Requires authentication and the administrator role privilege.

Name	Type	Description	Required	Default value
auth_username	String	Authentication username.	Yes
auth_password	String	Authentication password.	Yes
subject	String	Ticket subject.	Yes
details	String	Ticket details.	Yes
customer	Integer	ID of customer to create ticket for.	No	Customer of authentication user.
validation	Integer	1 to validate input then return, 0 for full action.	No	0
filenameX	String	Name of file X. X should start from 1. First file will have parameter named as filename1	No
fileX	String	base64 encoded data for file number X	No

Responses

Code	Description
200	Success.
201	Input passed validation. Only returned if validation=1.
400	Invalid input parameters specified. Check the key and message fields for more details.
401	The authentication details provided are invalid.
402	Your role does not allow this.
403	Your rate plan does not allow this.

Data returned

The ID of the created ticket.

Example: With required parameters

http://enswitch.example.com/api/json/tickets/create/?auth_username=user;auth_password=password;subject=Test+ticket;details=This+is+a+test+ticket

{ "responses":[ { "code":"200", "key":"", "message":"OK" } ], "data":{ "id":123 } }

Change history

Version	Changes
4.2	filenameX and fileX parameters added.
3.15	Function added.