Enswitch offers an Outlook add-in to support making calls to an Outlook contact's phone number.
Installation
- Download the installer zip file.
- Extract the zip file and open the installer using setup.exe.
- Follow the instructions.
Configuration
- After installing the add-in, open Outlook and you should see the ribbon menu as below. Click on the configuration button.
- Select your provider in the drop down list.
- Set your username and password, as used in the Enswitch web interface.
- Set the telephone line used for making calls.
- Optionally, set the callerid and dialplan used for making calls.
- Save the settings.
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Calling a contact
- Switch to the Contact (People) list.
- Right click on a contact to display a pop-up menu.
- Select the call item as below. The pop-up call form will be displayed.
- Use the drop-down list to select the contact's telephone number which you want to call.
- Click the call button.
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Upgrading
When a new version of the Enswitch Outlook add-in is available, you will receive a notification message in both the configuration and call forms. Click on the link to download the zip file for the new version.
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