JSON API » queues » queues/create

Creates a new queue.

Input parameters

Requires authentication and the administrator role privilege.

Name	Type	Description	Required	Default value
auth_username	String	Authentication username.	Yes
auth_password	String	Authentication password.	Yes
name	String	Name.	Yes
allow_forwards	Integer	1 to allow destinations to forward calls, 0 not to.	No	0
answer	Integer	1 to request destinations to auto-answer, 0 not to.	No	0
atype	String	Destination type when exiting the queue due to no destinations available.	No	"hangup"
anumber	String	Destination number when exiting the queue due to no destinations available.	No	Empty string.
callback	Integer	-1 to offer callback on pressing *, 0 not to, 1 or above to offer callback and validate number using class of service with this ID.	No	0
callerid	String	Callerid to use on callback. Empty string for unknown.	No	Empty string.
customer	Integer	ID of customer to create in.	No	Customer of authentication user.
description	String	Description.	No	Empty string.
destinations_same	Integer	Set all destinations to the same values as dtype and dnumber.	No	0
dtype	String	Destination type when exiting the queue due to caller pressing *.	No	"hangup"
dnumber	String	Destination number when exiting the queue due to caller pressing *.	No	Empty string.
events	Integer	1 to record queue events, 0 not to.	No	0
events_url	String	URL to send events to. Empty string for none.	No	Empty string.
htype	String	Destination type when exiting the queue due to hold time.	No	"hangup"
hnumber	String	Destination number when exiting the queue due to hold time.	No	Empty string.
holdtime	Integer	Maximum hold time in seconds. -1 for no limit.	No	-1
maximum_queued	Integer	Maximum queued calls. -1 for no limit.	No	-1
missed_logout	Integer	Number of missed calls to set destination to unavailable. 0 for never.	No	0
music	Integer	ID of music class to play. 0 for default.	No	0
ntype	String	Destination type when exiting the queue due to number of calls.	No	"hangup"
nnumber	String	Destination number when exiting the queue due to number of calls.	No	Empty string.
no_destinations	Integer	1 to exit queue if no destinations are available on entering the queue, 0 not to.	No	1
owner	Integer	ID of owner. 0 for none.	No	0
panel	Integer	1 to show in control panel, 0 not to.	No	0
recordgroup	Integer	ID of record group. 0 for none.	No	0
play_interval	Integer	Seconds to play message and/or position in queue.	No	60
play_message	Integer	1 to play message file, 0 not to.	No	0
play_position	Integer	-1 to always play position in queue, 0 not to, 1 or above to play position for callers up to that position number.	No	0
play_waittime	Integer	-1 to always play wait time in queue, 0 not to, 1 or above to play wait time for callers up to that number of seconds.	No	0
play_start	Integer	1 to play message and/or position on entering queue, 0 not to.	No	0
priority	Integer	Priority of queue from 1 to 10.	No	1
ringtime	Integer	Seconds to ring destinations for before return caller to queue.	No	15
screen	Integer	1 to screen calls and play callerid, 2 to ask callers to record name, 0 not to screen.	No	0
strategy	String	Ring strategy within a priority. "all", "least_recent", or "least_recent_all".	No	"least_recent"
type	String	Ring strategy for priorities. "circular", "linear", "smart_circular", or "smart_linear".	No	"linear"
wrapuptime	Integer	Seconds to leave destination idle for before delivering next call.	No	0
validation	Integer	1 to validate input then return, 0 for full action.	No	0

Responses

Code	Description
200	Success.
201	Input passed validation. Only returned if validation=1.
400	Invalid input parameters specified. Check the key and message fields for more details.
401	The authentication details provided are invalid.
402	Your role does not allow this.
403	Your rate plan does not allow this.

Data returned

The ID of the created queue.

Example: With required parameters

http://enswitch.example.com/api/json/queues/create/?auth_username=user;auth_password=password;name=example

{ "responses":[ { "code":"200", "key":"", "message":"OK" } ], "data":{ "id":123 } }

Change history

Version	Changes
4.1	play_waittime parameter added.
3.14	atype, anumber, destinations_same, events_url, htype, hnumber, ntype, and nnumber input parameters added. callback input parameter changed to -1 for always and to specify class of service ID. play_position input parameter changed to -1 for always and to specify highest position.
3.13	Function added.