Vouchers allow you to sell pre-paid services to those who don't have, or prefer not to use, a credit card. These are sold in retail outlets such as supermarkets and convenience stores, and allow customers to top up their balance on the web interface or via telephone.

To create a batch of vouchers

1. Make sure your system has been configured to use customer account numbers. If in doubt, consult your vendor.
2. Log in to the Enswitch web interface.
3. Go to Commerce » Vouchers.
4. Click the "New" button.
5. Enter the following:
   • A name for the batch.
   • Optionally a description.
   • The number of vouchers to make.
   • The length of the voucher serial numbers. These should be long enough that they cannot be guessed.
   • The value of each voucher. This is the amount that will be added to the customer's balance when used. It should include tax if applicable.
   • The currency the value is in. If used by a customer using a different currency, the value will be converted at the time of use.
6. Click the "Save" button.
7. Download a .csv file containing the serial numbers.
8. Send the file to a printer to make the vouchers.
9. Sell the vouchers via retail outlets.
10. Customers can use the vouchers to top up their balances on the web interface under Settings » Payment, or by calling a number or feature code forwarding to the voucher top up menu. You may care to have the URL or number to call printed on the vouchers.