You can create taxes to apply to prices charged to your customers. Multiple taxes can be defined, and each tax can be a percentage, a flat amount, or both.

A tax is only applied to customer transactions if both of the following conditions are met:

• The tax applies to the type of transaction (e.g. a call). This is set on the edit tax page.
• The customer is liable for the tax. This is set on the edit customer page, with the default for newly created taxes and newly created customers set on the edit tax page.

To create a tax

1. Log in to the Enswitch web interface.
2. Go to Commerce » Taxes.
3. Click the "New" button.
4. Enter the following:
   • A name for the tax.
   • Optionally a description.
   • The rate in percent. This is added to costs to customers.
   • The amount. This is added to costs to customers after the rate.
   • The currency the amount is in.
   • Whether all customers are liable for this tax by default. This can be overridden per customer later.
   • Whether this tax applies to the customer account fees each billing cycle. If you wish to add a flat amount per customer (for example for the USA's Universal Service Fund), set this to yes and all later settings to no.
   • Whether this tax applies to customer features such as telephones, etc.
   • Whether this tax applies to call costs.
   • Whether this tax applies to products. This can be overridden per product later.
   • Whether this tax applies to charges. This can be overridden per charge later.
5. Click the "Save" button.