By default, Enswitch uses the music on hold (MOH) that comes with Asterisk. You can add additional music, which customers may choose instead of the default. The method for configuring this depends on whether you are using Asterisk 1.4 or 1.6

To add new music on Asterisk 1.4

1. On each Asterisk machine, make a new music on hold class in /etc/asterisk/musiconhold.conf, and upload the corresponding music files.
2. On each Asterisk machine, run:

   asterisk -rx 'moh reload'

3. Log in to the Enswitch web interface.
4. Go to Features » Music.
5. Click the "New" button.
6. Enter the following:
• A name for the music that customers will see.
• Optionally a description.
• Whether all customers may use this music.
• The class as set in musiconhold.conf.
7. Click the "Save" button.
8. Select the desired music on the settings pages of telephone lines, hunt groups, queues, etc.

To add new music on Asterisk 1.6

1. Log in to the Enswitch web interface.
2. Go to Features » Music.
3. Click the "New" button.
4. Enter the following:
• A name for the music that customers will see.
• Optionally a description.
• Whether all customers may use this music.
• Whether the music will be uploaded on the web (normal type), or configured in /etc/asterisk/musiconhold.conf.
• If configured in musiconhold.conf, the class set there.
5. Click the "Save" button.
6. If uploading a file, click on "Upload a music file", then on the next page choose a .wav file to upload and click "Upload".
7. Select the desired music on the settings pages of telephone lines, hunt groups, queues, etc.