To park and pick up a call
- Answer an inbound call.
- After talking to the caller, press the transfer key. By default, this is #. You administrator will tell you if this has been changed.
- You will hear "Transfer".
- Press the park code. By default, this is *7. You administrator will tell you if this has been changed.
- Wait for 2 seconds.
- You will hear a park number, such as 701.
- Hang up.
- Call the park number from another telephone.
Note that only inbound calls can be parked. Outbound calls cannot, to allow pressing # to work with external IVRs.