Payment failed email body
This is the body of the email that is sent when an account’s payment has failed. Available variables are:
- <TMPL_VAR NAME=PRODUCT_NAME> the name of the Product in System -> Configuration or in custom API
- <TMPL_VAR NAME=SERVICE_EMAIL> email of the person set as contact in the rate plan of the customer
- <TMPL_VAR NAME=MESSAGE> a string containing the error message
- <TMPL_VAR NAME=XXX> Name of any column xxx from table 'customers', referring to the customer that is invoiced
- <TMPL_VAR NAME=YYY> Name of any column yyy from table 'people', referring to the person that is set as contact for the customer that is invoiced