Call shops allow customers to walk in from the street, sit down at a telephone, and make calls. As all billing in Enswitch is done per customer, each telephone in the call shop has its own customer with a single telephone. It is then normal, though not required, for all these customers to belong to a customer for the call shop itself.

To add a call shop

1. Log in to the Enswitch web interface.
2. Make a rate plan for the prices you will charge the call shop.
3. Make a customer for the call shop. Set it to use the rate plan you want. Set the billing type to be "Pre-paid".
4. Switch to this customer.
5. Make a rate plan for the prices the call shop will charge customers.
6. Set any custom settings for the rate plan such as the call shop name, logo, etc.
7. Got to Call shop » Add telephones.
8. Enter the following:
• The number of telephones to add.
• The rate plan to use.
• The credit limit for each telephone.
9. Click the "Add" button.
10. Use these settings to configure the SIP telephones.
11. Make a person (or more than one if desired) for the staff. Set their status to be "Call shop staff".
12. Switch to this person, and you will see a menu option called "Call shop". In this are the telephones.
13. You can now start and stop billing, view calls, get invoices, etc.

If you plan a chain of call shops, it is good idea to make a customer for the chain, then within this customer make a customer for each shop, then within each shop make a customer for each telephone.