Page groups allow more than one destination to be called at once. All destinations that answer are put into a conference, and can hear the caller. This differs from hunt groups, where only one destination can answer.
To add a new page group
- Log in to the Enswitch web interface.
- If you wish to record calls to this page group, make a record group.
- Go to Features » Page groups.
- Click the "New" button.
- Enter the following:
- A name for the page group.
- Optionally a description.
- Whether to ask SIP telephones to auto-answer. Please note that not all telephone models support this. Any that don't will ring as normal.
- Whether to play a beep to the caller when the caller is placed in the conference.
- Whether destinations may talk. If set to yes, everyone in the conference may hear them.
- Whether to allow destinations to forward calls onwards. This is not recommended as it can cause loops.
- Which record group to use to record calls, if you have any.
- Whether to display this page group in the control panel.
- Click the "Save" button.
- Click the "Add a destination" link.
- Choose the destination.
- Click the "Save" button.
- Repeat for other destinations as desired.
- Add a feature code to call the page group.