Default music on hold is provided by the system, but you may add your own. You must ensure that you have permission from the music's copyright holder before doing this.
To add new music
- Log in to the Enswitch web interface.
- Go to Features » Music.
- Click the "New" button.
- Enter the following:
- A name for the music that customers will see.
- Optionally a description.
- Whether to play the files linearly in order, or randomly.