To park and pick up a call

  1. Answer an inbound call.
  2. After talking to the caller, press #.
  3. You will hear "Transfer".
  4. Press the park code. By default, this is *7. You administrator will tell you if this has been changed.
  5. Wait for 2 seconds.
  6. You will hear a park number, such as 701.
  7. Hang up.
  8. Call the park number from another telephone.

Note that only inbound calls can be parked. Outbound calls cannot, to allow pressing # to work with external IVRs.