Alerts allow you to be notified by email of abnormal or potentially fraudulent calls. For example, calls costing more than a certain amount to a certain destination can trigger an alert.

To create an alert

1. Log in to the Enswitch web interface.
2. Go to Features » Alerts.
3. Click the "New" button.
4. Enter the following:
   • A name for the alert.
   • Optionally a description.
   • What to check. Calls are checked at the end of each call. Telephone lines are checked once per minute. Destinations and numbers are checked daily.
   • The email address to send the alert to.
   • An upper limit on how frequently to send alerts. Note that if this is less frequent than the alert condition occurs, some alerts will be lost.
   • The conditions to match on. All must match for the alert to be triggered. Destinations can be an exact number, or can be a prefix.
5. Click the "Save" button.