By default, Enswitch uses the music on hold (MOH) that comes with Asterisk. You can add additional music, which customers may choose instead of the default.

To add new music

  1. On each Asterisk machine, make a new music on hold class in /etc/asterisk/musiconhold.conf, and upload the corresponding music files.
  2. On each Asterisk machine, run:
    asterisk -rx 'moh reload'
  3. Log in to the Enswitch web interface.
  4. Go to System » Music.
  5. Click the "New" button.
  6. Enter the following:
    • A name for the music that customers will see.
    • Optionally a description.
    • The class as set in musiconhold.conf.
    • If the music is to be reserved for one customer, select the customer.
  7. Click the "Save" button.
  8. Select the desired music on the settings pages of telephone lines, hunt groups, queues, etc.