By default, Enswitch uses the music on hold (MOH) that comes with Asterisk. You can add additional music, which customers may choose instead of the default.
To add new music
- On each Asterisk machine, make a new music on hold class in /etc/asterisk/musiconhold.conf, and upload the corresponding music files.
- On each Asterisk machine, run:
asterisk -rx 'moh reload'
- Log in to the Enswitch web interface.
- Go to System » Music.
- Click the "New" button.
- Enter the following:
- A name for the music that customers will see.
- Optionally a description.
- The class as set in musiconhold.conf.
- If the music is to be reserved for one customer, select the customer.
- Click the "Save" button.
- Select the desired music on the settings pages of telephone lines, hunt groups, queues, etc.