You can create taxes to apply to prices charged to your customers. Multiple taxes can be defined, and each tax can be a percentage, a flat amount, or both.

To create a tax

  1. Log in to the Enswitch web interface.
  2. Go to Commerce » Taxes.
  3. Click the "New" button.
  4. Enter the following:
    • A name for the tax.
    • Optionally a description.
    • The rate in percent. This is added to costs to customers.
    • The amount. This is added to costs to customers after the rate.
    • The currency the amount is in.
    • Whether all customers are liable for this tax by default. This can be overridden per customer later.
    • Whether this tax applies to the customer account fees each billing cycle. If you wish to add a flat amount per customer (for example for the USA's Universal Service Fund), set this to yes and all later settings to no.
    • Whether this tax applies to customer features such as telephones, etc.
    • Whether this tax applies to call costs.
    • Whether this tax applies to products. This can be overridden per product later.
    • Whether this tax applies to charges. This can be overridden per charge later.
  5. Click the "Save" button.