Inbound call cost exceptions allow you to override the markups charged for chargeable inbound calls.

To add an exception

1. Log in to the Enswitch web interface.
2. Go to Commerce » Rate plans.
3. Click on the rate plan you wish to edit.
4. Click on the "Inbound call costs exceptions" link.
5. Click on the "New" button.
6. Choose the inbound group and enter the prices you wish to charge.
7. Click the "Save" button.
8. Repeat for other inbound groups as desired.