Mailboxes can be owned by a person; if this person has an email address set, an email with an attached .wav or .pdf file is sent for each message saved. It's normal, but not required, to have a mailbox for each telephone line. More than one telephone line, hunt group, etc, may share a mailbox.

To add a new mailbox

1. Log in to the Enswitch web interface.
2. Go to Features » Mailboxes.
3. Click the "New" button.
4. Enter the following:
   • A number for the mailbox.
   • Optionally a description.
   • Optionally a person who owns the mailbox.
   • Whether to send the owner an email when a message is received.
   • Optionally a backup email address to also notify. For example, this could be a pager service.
   • Whether to attach a .wav file of the message for the backup email address.
   • Optionally a number to call when a message is received. When answered, the called party is placed in the voicemail menu.
   • A PIN to allow you to log into the mailbox.
   • Where to forward the call if the caller press 0 during the greeting.
5. Click the "Save" button.
6. Set any telephone lines, hunt groups, etc, to use the mailbox as desired.